Customer Satisfaction Survey

1.) Have you used Noreva
for your check valve requirements in the past 6 month ?

Yes No

(optional Reference)

2. Enquiry / Quotation Stage.

How well did our Sales Department meet your needs?

2a)   Communication

2b)   Understanding your needs

2c)   Timely submission of quotation / responses

2d)   Sales person helpfulness

3.) Order Stage.

How well did our Company meet your needs?

3a)    Communication

3b)   Documentation Submission

3c)    Status Reporting

3d)    Inspection Coordination

3e)    Despatch Coordination

3f)    How well is our delivery-date reliability?

4.)   Was the level of service as expected?

Yes No

5.)   Did our Company meet your required Quality Standard?

Yes No

6.)   How well did our Company support your requirements?

7.)   How do you consider our Company's overall performance?

8.)   May we contact you about any of your responses?

Yes No